Duration
1 day
Intended for
This course is specifically designed to appeal to a wide audience. The actions have been developed to allow scope for an array of requirements. Having said this, the course would work particularly well in the areas of management, sales, marketing, business development and customer care.
Contents
The course has been developed to arm participants with the skills necessary to influence others. The aim is to provide them with an understanding of how people are influenced and to develop practical methods of applying these in the work environment.
This course is concerned with practical application and participants are required to complete an action plan after each of the sessions. This must demonstrate how they can implement each of the principles in their own work environment.
Objectives
At the end of the course participants will be able to:
- Describe the ‘human shortcut’ and why it makes influence possible
- Explain the six principles of influencing and how they are used
- Identify key situations where they can apply the influencing principles in their own environment
- Follow an action plan for influencing success
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