Duration
½ day
Intended for
The ability to communicate effectively is essential in business; our ability to communicate well is seriously undermined if this is not underpinned by good listening skills.
Contents
The ability to listen effectively is so important that it is worthy of a training session in its own right.
This half day session can be used as a stand-alone programme or can be used within a wider programme where listening skills are important. It provides participants with basic but effective techniques to ensure that they listen effectively on a consistent basis.
Objectives
During this workshop participants will be given the tools to:
- Explain why listening skills are important
- Identify key reasons why we can fail to listen effectively
- Adopt simple techniques they can always use to ensure that they listen effectively
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